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Emergency response. Service inquiries. Project consultations.
// AVAILABLE 24/7 • RESPONSE WITHIN 4 HOURS

Email

General inquiries and project consultations

[email protected]

Response within 4 business hours

24/7 Emergency

Critical failures and urgent repairs

020 1234 5678

Guaranteed <4 hour response

Visit Us

22 Venice Court Sultan Street
London, SE5 0UU
United Kingdom

Monday - Friday: 9AM - 6PM

Send a Message

Service Request Form

Fill out the form below and we'll get back to you within 4 business hours. For emergencies, please call our 24/7 hotline.

We respond to all inquiries within 4 business hours

Location

Find Us

Service Coverage

We provide electrical engineering services across Greater London and the South East, with emergency response available 24/7.

Primary Coverage Areas:

  • ◆ Central London (4-hour emergency response)
  • ◆ Greater London (Same-day service)
  • ◆ South East England (Planned work)
  • ◆ National coverage (Major projects)

Response times may vary based on location and traffic conditions. Emergency callouts prioritized.

Business Hours

Office Hours:

Monday - Friday

9:00 AM - 6:00 PM

Emergency Line:

24 Hours / 7 Days

Always Available

Bank Holidays: Emergency response available. Planned maintenance by appointment.

Common Questions

Frequently Asked Questions

What qualifies as an electrical emergency?

Any situation presenting immediate danger or causing complete power loss to critical systems. This includes exposed live parts, electrical fires, total site shutdown, water ingress affecting electrical equipment, or failures in healthcare/data center environments.

How quickly can you respond to an emergency?

Our guaranteed maximum response time for Greater London is 4 hours. In practice, our average response time is 2.3 hours. We maintain a fleet of fully-equipped service vehicles and a rotation of on-call engineers available 24/7/365.

Do you provide quotations before starting work?

Yes, for planned work we provide detailed written quotations. For emergencies, we'll assess the situation on-site and provide a cost estimate before proceeding with non-urgent repairs. Emergency make-safe work is performed immediately to ensure safety.

Are your engineers qualified and insured?

All WAZED engineers hold City & Guilds qualifications, 18th Edition certification, and relevant industry accreditations. We carry £10M public liability insurance, £10M professional indemnity insurance, and full employer's liability coverage.

Can you work outside normal business hours?

Absolutely. We offer scheduled out-of-hours maintenance to minimize disruption to your operations. Weekend and night work can be arranged for planned projects. Emergency response is available 24/7 at any time.

Do you offer maintenance contracts?

Yes, we provide tailored preventive maintenance programs with scheduled inspections, testing, and priority emergency response. Contracts can be monthly, quarterly, or annual depending on your requirements and equipment criticality.

Electrical Emergency?

Don't wait. Call our 24/7 emergency hotline now.

020 1234 5678

Engineers dispatched immediately • Guaranteed <4 hour response